July

Record-breaking and wrong-doing

I seem to be surviving here in France, in fact its coming up to a month now so I thought I’d do a little update on my progress as an inept intern in a luxury boutique.

We established fairly early on that I was lacking in retail knowledge, specifically of the men’s-formal-wear-in-French variety, however, you’ll be pleased to hear that things have improved. Due to a collection of fortunate events I have inadvertently broken the store’s sales record, with a huge transaction last Tuesday morning (unfortunately I do not work on commission).

Basically a nice man from Kazakstan came in looking about as clueless and out of place as me. I was manning the shop floor alone so unfortunately he had no choice but to seek my ‘expertise’ in his shopping mission. I helped him find a nicely-fitted suit, he then went on to by the suit in another colour and found a winter coat to go with it. Four shirts and an overpriced pair of socks later and he’d wracked up 1650 euros! The nice part was that this customer wanted my opinion on every single item, he didn’t speak French so we communicated in a mixture of English and hand gestures, I nodded a lot and gave big thumbs up to express ‘wow that looks great!’ and it seemed to work. Anyway I was alone in the shop at the time and my boss was super-impressed upon his return to find me scanning through all these big items.

Unfortunately, I then rained on my own parade by making a huge numerical blunder on the till and overcharging the man by €200, however we soon sorted this out and he left the store about as patient and smiley as he entered – just with a few more bags. So maybe a career in retail could be promising! Except I don’t really like folding, or rude customers, or standing up all day….

And actually, as this little example shows, I still make plenty of mistakes. In fact I do multiple things wrong every single day. Despite breaking the sales record I am bottom of the league for the number of customer details I’ve taken (and I don’t mean chatting up the French men by asking for their numbers, although incidentally I’m terrible at that too). I’m supposed to ask each customer for their details when they make a purchase, in order to send them an electronic receipt, add them to the mailing list and all that. I hate asking as most people don’t like to give out that kind of information and I feel pushy. However last week 81% of my transactions were without customer details and apparently this is bad. I like to think I just respect people’s privacy more than the rest of the team, tant pis.

I also feel bad encouraging people spend money. Every person who enters the shop is obviously a sales opportunity and I’m told to try harder to encourage purchasing, but I find it hard to do this. Plus I’m secretly happy when people don’t buy things because it frees me of the pressure of operating the till and making an inevitable faux-pas (please don’t tell my boss).

Anyway, hopefully next month will be filled with fewer mistakes, especially as I can’t play the ‘sorry I’m new!’ card for much longer. I have a much-needed weekend off now so I’m going to explore more of Paris and catch up on sleep, à bientot!

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Paris

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For my first two days off I headed into central Paris for some sightseeing. I’ve been to Paris a few times before, on family holidays and French exchanges with school, however it’s such a huge city that I don’t think you could ever really see everything. Luckily I’ve got all the weekends from now until September to explore as much as possible. Yesterday I got the train from my suburban home straight to the Arc de Triomphe, where I was greeted by the most terrifying roundabout in history, I then walked down L’avenue des Champs-Élysées to the Eiffel Tower to meet a friend for a picnic. From here we walked along the river all the way to Place de la Concorde, through the beautiful Tuileries gardens to the Louvre. To finish the day I then hopped on the metro to Place Monge where I met another friend for some Moroccan tea (I can’t get enough) at La Grande Mosquée.

I should also mention that it was 37 degrees this weekend in Paris. It’s been boiling all week and let me tell you, the metro is the last place you want to be on a hot day. It’s basically a furnace packed full of sweaty tourists, sweaty Parisians and probably all the sweaty people in the world, and their children. I don’t think anyone quite knows if its better to walk for miles in the midday sun just to avoid the cattle-transportation experience. I was weighing up sunburn and blistered feet against extreme armit-to-face proximity and limited oxygen. A tough call. In the end I settled for the metro because at least the pain is short-term. Anyway it’s beautiful in Paris so I should stop complaining.

Here are some pictures of my day… As I only photographed the pretty things it’s like the metro never even even happened!

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Saint-Raphaël

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Today I took the bus to the town of Saint-Raphaël. I had passed through on my nightmare journey from the airport a few weeks ago, but amongst the traumatic memories I did recall seeing a good beach. Also, is it just me or did the characters in French textbooks always seem to come from Saint-Raphael? Anyway I thought it deserved a visit.

It’s a reasonably large coastal town, located in between the other main destinations of Sainte Maxime and Cannes. It’s also quite built up; I heard more English than I’m used to and the sea front has a slight Blackpool feel to it compared to nearby towns. Luckily, it still has the typically-French cobbled streets if you stray from the main promenade and I was more than happy to spend the day wandering round. There’s also a beautiful marina full of impressive yachts, plenty of palm trees and a surprising number of different markets (more on that in a later post). My highlight was finding a juice bar (quite a rare thing in France) so I picked up a mango smoothie and sunbathed on the beach for most of the afternoon. It was the perfect break from work, and, having regained my trust of the bus service, it looks like there’ll be plenty more excursions to follow…